2.1 Registration Information
When you apply to become a Member, we collect: Full name (as per MyKad); MyKad number; Mobile phone number; Residential address; Bank account details (bank name, account number, account holder name).
2.2 Identity and Eligibility Documents
As part of the registration process, you upload: MyKad front and back images; A selfie photograph holding your MyKad; Proof of single mother status (divorce certificate, death certificate, or court order); Proof of residential address.
These documents are used solely to verify your identity and eligibility. Once your registration is submitted, these documents are stored securely and are not accessible through the Member-facing application.
2.3 Work and Earnings Data
When you participate in work through the Platform, we collect data relevant to that work, which may include: Work assignments accepted and completed; Payment amounts calculated and credited; Savings amounts deducted or accrued; Quality assessments and outcomes; Withdrawal requests and payment references; Any disputes raised and their outcomes.
2.4 Platform Activity Data
We collect limited technical and usage data to operate and maintain the Platform, including: In-app actions and timestamps; Device type and operating system version; Notification delivery status; Login and session activity.
2.5 Website Enquiry Data
If you send us a message through the enquiry form at toruslabs.my/contact, we collect only what you type into it: your name, your email address, your phone number if you choose to give one, the reason for your enquiry, the language you were reading the site in, and your message. You do not need an account and we do not ask for identity documents to make an enquiry.
Enquiries are delivered straight to our team as a message and are not written to any customer database. Registration for the community work programme is collected through a Google Form; the data you enter there reaches us through that form and is then handled as Registration Information under Clause 2.1.
